Support: Setup
Initial or first time Setup items
Upgrading issues only
Reinstalling Backup for Workgroups
What to do first when setting up Backup for Workgroups
Backup for Workgroups is a Client / Server application designed to backup
Windows Servers and desktops. The first task to perform when setting up
Backup for Workgroups is to decide which of your computers you want to use as
the Backup for Workgroups Backup Server; which is the Server portion of BFW. This computer can also be a
client computer that is included in the group of computers to backup.
The Backup Server is a computer you select that stores the backup data to
disk based media. The Backup Server computer needs to have access to enough
disk based storage to hold the backup files from all of the computers you plan
to backup with Backup for Workgroups.
For example, let's assume you have a Small Business Server that you want to
backup. You can either choose to make that computer the Backup Server or
you can use another computer on your network. The computer you select
needs to have an internal hard drive, or an external drive such as a USB drive, or a
NAS unit that has enough free space to hold the backup data.
The Backup Server also acts as an account manager; it manages the
accounts for each Backup Client. The Backup Client software is the client
portion of the Backup for Workgroups software that you install on your computers that you want to
backup. The Backup Client software reads the files to backup and transmits
the backup data to the Backup Server for storage.
This process centralizes the backup storage.
The next steps you need to take are based on whether you are planning to backup just one
computer or multiple computers.
Click here to read step by
step instructions to backup one computer.
Click here to read
step by step instructions to backup two or more computers.
I have the Backup Server installed, how do I install a Backup Client on this
same computer?
When you install Backup for Workgroups on the computer that you selected as
the Backup Server, the setup wizard will ask you if you want to install the
Backup Client at that time. If you selected to install just the Backup
Server you can activate the Backup Client by following these steps. Please
note that the Backup Client software is already installed, it is just not
active. The process below walks you through what you need to do to
activate the Backup Client capability and to assign that Backup Client to it's
appropriate Client account at the Backup Server.
When BFW is running as a Backup Server only, you will see 4
buttons on the left side of the main screen as shown below: Status, Clients,
Storage and Message Log.
Here are the steps to activate the Backup Client on this computer, so it will
run both the Backup Server and the Backup Client software:
- Download and run the BFW setup program.
Click here to download the Backup for Workgroups Setup.
- The Setup program will start with the license agreement screen.
- Click on "Install Backup Client". You will be asked to verify that
this is your intention, choose Yes to install the Backup Client on this
Backup Server.
- The setup will stop the Backup Server, update the program files and then
proceed to the Welcome Screen.
Select the bottom item to indicate that you want to access your existing
account at the Backup Server. Press Next.
- Because the Backup Server is already installed, the Setup program
notices the presence of the Backup Server and it is prepared for "reinstall
mode." In this case, reinstall is not the most appropriate word, but
this will get the job done. Choose the option to "Reinstall the Backup
Client."
- Setup is ready for you to supply the name of the Backup Server that is
already running. This should be filled in with the name of this
computer, which in our example is "BACKUPSERVER."
Enter the name of this computer, if for some reason the correct name
does not appear. Please verify access to the Backup Server by pressing the Test Server Access button. If
the results indicate an error, verify the name you have entered is the name
of this computer. Once the test is successful press Next.
- Each computer that you want to backup needs it's own Backup Client
software installed on the actual computer to backup AND it needs it's own
Client Account at the Backup Server. When you are on the Backup Client
Login screen, you can take a look at the Backup Client accounts that you
have already established when you installed the Backup Server portion of BFW.
This list of Backup Client accounts appears when you use the down arrow.
As you can see in our example below, we have selected the "Exchange Server"
Backup Client account. This is the name of the Client account we
created at the time we installed the Backup Server.
So, you are ready to select the name of the account that you have already setup for this computer
from the drop down list. Enter the password for that account.
Remember these account name and passwords are used within Backup for Workgroups and
do not have to match any Windows account(s) you may have. Backup for
Workgroups maintains its account list completely independently from any list
of accounts inside Windows.
After selecting your account and entering its password, press the Verify
Name and Password button. If this verify indicates an error, change
the password until you get a successful result. Then press Next to
continue.
- Setup displays a dialog letting you know that it is synchronizing your account.
BFW is prepping your Backup Client to accelerate the backup process by
creating
a local cache of key data on your local drive. When the synchronization process completes the setup will
advance to the firewall test screen.
- The last step is to make sure that your Backup Clients can communicate
with the Backup Server. Firewalls can block this communication, so at
this screen, you can verify that your firewall settings allow for
communication over Port 2125.
Press the Test button and verify that port 2125 is open. Once this is
complete, press Finish.
- Now you are out of the BFW Setup program and you see the main BFW panel,
which we call the BFW Admin screen. Notice you now have more buttons
on the left.
The Backup for Workgroups admin now has 7 buttons on the left hand
side, including Backup and Restore buttons indicating that this computer
will run as the Backup Server and will run the Backup Client to backup
(itself) this computer.
I have the Backup Client installed, how do I install a Backup Server on this
same computer?
At the time of installation, if you had selected to install only
the Backup Client portion of Backup for Workgroups and now you need to make this
computer the Backup Server, you can do so by following these steps:
- Uninstall the Backup for Workgroups Backup Client. Go to Control
Panels and select "Uninstall a Program". Windows Uninstall will show
the list of installed applications, choose Backup for Workgroups and press
the Uninstall button.
At the Backup for Workgroups uninstall, press the Uninstall button to begin
the process of removing the Backup Client. This process will complete
very quickly.
- Download and run the BFW Setup program.
Click here to download the Backup for Workgroups Setup.
- At the Licensing screen, choose to Agree to the License and Install
Backup for Workgroups.
- You will now be presented with 3 options. Please read the text below the
screen shot to best determine the option that fits your needs.
If you DO NOT have any existing backup data AND you want to backup only this
computer - select the top item to Backup only this computer and press Next.
The setup wizard will ask you where do you want to store your backup data.
After specifying where to store your backup files, you have completed the
setup and Backup for Workgroups will be configured to be both a Backup
Client and a Backup Server.
If you DO NOT have any existing backup data AND you want to backup this
computer and other computers on your network - select the middle item
and press Next.
Click here to follow the steps to setup the Backup Server and Client on this
computer and other computers.
If YOU HAVE EXISTING BACKUP DATA, you need to select the bottom item to reinstall
and access your existing backup data and press Next. Continue to
follow the steps below:
- Because you have existing backup data, we consider this a "reinstall"
situation. In a reinstall situation, your existing backup data will be
used/accessed; it will not be deleted. The setup program will ask if you want to install the Client or the Server.
Again, because this is a reinstall situation, you need to reinstall the
Backup Server first.
Once you have selected the option to "Reinstall the Backup Server," press
Next.
- The setup wizard will now scan your computer to look for the existing
backup storage location. This scan will only look on local drives and
external drives such as USB drives.
If your existing backup data is spanned across multiple drives, then press
the Add Path to include the additional drives that your data is spanned
across.
If the path listed is not the folder where your existing backup data resides
or your backup data is on a network share or NAS unit, then press the Modify
Path button. In the example below, our backup data was stored on a NAS
device.
If your backup data is on a NAS or network share then press the Network
Share Access Info button.
You use this dialog to establish access to/with the NAS unit/shared network
folder. In order for Backup for Workgroups to access your existing backup data
on
the NAS unit,
you will need to provide two basic groups of information. The first is a
local Windows account and the second is an account at the NAS unit.
In the top portion of this screen, in the section marked Step 1, enter the
name and password of a Windows account that exists on this Windows Server or is
within the domain this server is a member of. If this is a standalone
server, then leave the Domain Name portion blank. If this Windows Server
is a member of a domain, then enter the domain name in the Domain Name section.
Backup for Workgroups runs as a service under the Windows Local SYSTEM
account. This account is built-in to Windows for the purpose of allowing
Services to access the files on the local
Windows Server. But, the Local SYSTEM account is restricted and CANNOT directly access network shares. As
a result, you need to provide a Windows account that is local to this
computer or a Windows account that is a member of the domain that this Server
is a member of. The account you provide is used by Backup for Workgroups
to grant it the right to access shares outside of the server. You can
think of the top half of this dialog as the process of being "granted the right
to look outside of the Windows Server." The two most common Windows accounts to use are the
Administrator account and the account that you are logged into at the Windows
Server (if different than the administrator).
In the section labeled Step 2, you specify how to access the network
share at the NAS unit. First, enter the path to the network share in UNC format. UNC format starts
with "\\" then the name of the NAS unit followed by a "\" and the share name.
You can also enter a folder to use under the share name. We recommend
using a folder under the share name so that if anyone looks at the network
share, they will read the folder name and the name indicates the type of data
stored there.
In our example out NAS unit is named "ReadyNAS" it has a share named "BFWData"
and we intend to store the backup data in a folder named "BFW Backup Data".
This is entered as "\\ReadyNAS\BFWData\BFW Backup Data". Again the goal of using the folder named "BFW Backup
Data" is that if someone would look at the share "\\ReadyNAS\BFWData"
they would see the folder that tells them the contents are BFW backup data.
Now you are ready to enter the name of an account at the NAS unit that has
FULL ACCESS to
this network share. If the NAS is configured to use a share that is
accessible by everyone, the account name may not matter. If you had
created an account name then enter that name and its password.
NOTE: Some NAS units can join domains, so you may need to enter the
account name in the form "DomainName\AccountName". Some NAS units that are
standalone and not members of a domain require you to enter the NAS host name as
a domain name. For example "ReadyNAS\UserName". You may have
to experiment since there is no consistent naming convention between NAS manufactures.
Press the Verify button. When you press the Verify button,
Backup for Workgroups will use the settings that you have provided to access the
network share. This proves your settings will allow Backup for Workgroups
full control over the files at the network share. If you receive any errors, correct the items on this dialog until you get a
successful verification. When you have verified your connection, press OK.
Once you have specified the path to the existing backup data, press Next to
continue.
- The Setup wizard will read the existing client account list and display
the list, which is displayed when you press the down arrow.
Select the name of the Backup Client account that you had been using to
backup this computer and press Next.
- The setup will now synchronize your account. This process creates
a local cache of key data on your local drive to accelerate the backup
process. When the synchronization process completes, the setup will
advance to the firewall test screen.
- The last step is to make sure that your Backup Clients can communicate
with the Backup Server. Firewalls can block this communication, so at
this screen, you can verify that your firewall settings allow for
communication over Port 2125.
Press the Test button and verify that port 2125 if open. Once this is
complete, press Finish.
- Now your Backup Server has been installed and activated. The Backup for
Workgroups Admin panel appears and as you can see, you have 7 buttons on the
left hand side, indicating that this computer is operating as both a Backup
Server and as a Backup Client.
When I run the setup it shows me 3 options - what option should I select
When you see the Welcome screen in the BFW Setup wizard, you need to make a
choice. The first 2 options are used when you are setting up Backup for
Workgroups for the first time. If you plan to backup only one computer,
use the first option. If you plan to backup 2 or more computers, use the
middle option. When you need to reinstall BFW, use the bottom option.
The option on this screen you select is based on what you want to accomplish
as follows:
Select the TOP item - "I want to backup this computer only", when you are
installing Backup for Workgroups for the first time and you only have one
computer that you want to backup. When you select this option you should
already have your backup storage drive connected to the computer you want to
backup. The setup will only ask you where do you want to store your backup
data. Once you select your storage drive, the setup will automatically
create your account, backup sets, and repository to store the backup data.
If you want to add additional Backup Clients in the future you can do so at any
time.
Select the MIDDLE item - "I want to backup this computer and other computers
on my network" when you installing Backup for Workgroups on a computer that want
to backup and this is the first time you have had Backup for Workgroups
installed on this computer. You will use this option when you initially
setup the Backup Server and you will also use this option on each new computer
that you plan to backup. The Setup wizard will walk you through the
process of setting up a new backup server or it will walk you through setting up
a new backup client based on your selections.
Select the BOTTOM item - "I need to access my existing Backup for Workgroups
backup data." when you are reinstalling Backup for Workgroups and you have
existing backup data. This option can be used to reinstall a Backup Server
or a Backup Client. If you are reinstalling a Backup Server, the setup
will walk you through the process of accessing your existing backup data.
Then you will setup the client account that was used to backup this computer or
that account that you want this computer to use for its backup and restored.
You can also use this option to reinstall a Backup Client on a computer.
For example if you had to replace a hard drive or replace a computer, you would
reinstall the Backup Client and the setup will help you access the account that
you want to use to backup and restore files to this computer.
Setup reports that it "Cannot write to the Installation Folder"
This message indicates that during the upgrade process, a program file that is part
of Backup for Workgroups is still running and it needs to be stopped.
When the setup program starts the upgrade process, it will stop the Backup
for Workgroups service and close the Backup for Workgroups admin. If
either of these components fail to stop or close, then the setup program cannot update
the program file since it is currently in use.
How can I fix this problem?
The first step is to stop the Backup for Workgroups Service. This
should close the Backup for Workgroups Admin but if it does not, you will need
to close the Admin from Task Manager.
Step 1 - Stop the Backup for Workgroups Service
- Right click on My Computer and select Manage.
- At the Computer Management windows, expand "Services and Application" and then highlight "Services".
- The center panel shows the installed services.
- Right click on the service named "Backup for Workgroups" and select Stop.
- If you are upgrading from versions 3.x or 4.x then check to see if the
service named "Backup for Workgroups Client" or the service named "Backup for
Workgroups Data Repository Manager." If you see either of these services,
please stop them.
Step 2 - Shutdown the Backup for Workgroups Admin
- Run Task Manager - Right click in the Windows System Tray and select Task
Manager.
- Select the Process tab.
- Click on the Image Name header to sort the list.
- If you see "BackupAdmin.exe" or "BackupAdminX64.exe" in the list, select it and then press End Process. If there are
multiple instances of "BackupAdmin.exe" of "BackupAdminX64.exe" listed, repeat this process for all.
- If you are upgrading from version 3.x or 4.x you need to check for the program
named BackupClient.exe and DataRepositoryManager.exe. If you see these
programs use the End Process button to shut down these applications.
Step 3 - Now repeat the BFW setup.
- Rerun the Backup for Workgroups "BFWSETUP.EXE" program and repeat the Setup process.
After the upgrade, all Backup Clients are missing, the licenses are missing, BFW has reverted to 30 day evaluation mode.
When you upgrade an older installation of Backup for Workgroups to the
current version, all of your existing settings, preferences and account details
should remain as is. Normally, the setup program will locate your existing
installation, stop the Backup for Workgroups service, update the program files
and restart the service.
Sometimes, during the upgrade process, BFW cannot find your existing Backup
Storage location that contains the list of your existing users (Backup Clients).
In this case, the upgrade process creates a new Backup Storage location with
default settings and an empty Backup Client list. So, in this particular
case, we have 2 separate Backup Storage locations - one with your existing
Backup Client list and another with an empty Client list. All we need to
do is "point BFW at the old/existing Backup Storage location."
How can you tell if the upgrade process created a second Backup Storage
location?
When you run the setup program to upgrade your installation, the first screen you should see is the
license agreement screen, with a large button indicating that you agree to the
license agreement and that you want to UPGRADE your installation. When you press
Next, the setup should perform the upgrade without prompting you for any
information. When the upgrade completes, you will see the main Backup for
Workgroups admin.
If the setup cannot find your existing backup data or
storage drive, it will not complete the process by itself. Because this
important piece of information is missing, the upgrade process will stop and ask
you for this information. If you accidentally supply a different storage
location than what you had been using in the past, you
will have two backup storage locations - one storage location that has your
Backup Client list and the new (incorrect) storage location that has an "empty"
Backup Client list.
How to correct the storage location to access your existing backup data and client list
When the upgrade process did not find your exiting backup data, all you need to do to
fix this is just change the storage location back to the original location.
To start out with we need to know the name of the old storage location.
Go to the drive that is holding the old backup data and look at the names of the
folders on the backup drive. Version 1 through 4 of Backup for Workgroups
used the default folder name "BackupForWorkgroupsRepository." Look on the
backup storage drives for a folder named "BackupForWorkgroupsRepository", for
example G:\BackupForWorkgroupsRepository. Go into the folder and see if you see
a file named ServerConfig.hdb. If you see the file named ServerConfig.hdb, then
the folder holding that file is the name of the folder we need to change the
storage to.
Step 1 - Stop the Backup for Workgroups service
- At the computer running the Backup for Workgroups, right click on My
Computer and select Manage.
- At the Computer Management windows, expand "Services and
Application" and then highlight "Services".
- The right hand panel will now show all of the installed services.
Scroll the panel on the right until you see the service named "Backup
for Workgroups".
- Right click on the service and select Stop.
Step 2 - Change the config file
Go to the folder where the software is installed, this should be the
folder "c:\program files\lockstep\backupforworkgroups".
Double click on the file named RepositoryConfig.ini - it will load into
notepad.
Then look for the line under the [Repository] line that starts with
path=. This will reference the new location and needs to be changed to
the old.
For example if you see:
[Repository]
path=G:\BFW Backup Data
And the original
location was "G:\BackupForWorkgroups Repository", then change the line to
"path=G:\BackupForWorkgroups Repository" as follows:
[Repository]
path=G:\BackupForWorkgroups Repository
Save your changes.
Step 3 - Restart the Backup for Workgroups service
Now repeat step 1 and start the service.
When the Backup for Workgroups Service starts it reads the RepositoryConfig.ini file and
will use that location for the storage.
Now everything should be back to the way it was in the past.
How do I reinstall the Backup Server
When you replace the computer running the Backup for Workgroups Backup Server
or if you reinstall Windows on the Backup Server you will need to reinstall
Backup for Workgroups. This is common if the your Backup Server computer fails or is replaced.
The first step is to repair/replace any failed hardware on the Backup Server and if
needed reinstall Windows. At this point you should have an operational
computer that you plan to use as the Backup Server.
The next item is that you need to have is the hard drive that was holding your
Backup Data. You need to make sure this drive is connected to this computer or accessible by the computer. For
example if you had been backing up to a USB drive, that USB drive needs to be
attached to the computer you are planning to use as the Backup Server. If
you had been backing up to a NAS or network share, make sure that the NAS or
network share is accessible before starting the setup.
When you have both the computer ready and you have access to the past backup
storage drive(s), then you are ready to reinstall the Backup Server.
- Download and run the setup program.
Click here to download the Backup for Workgroups Setup.
- The Setup program will start with the license agreement screen.
Press the button to agree to the License Agreement and install Backup for
Workgroups.
- Because you have previous backup data, we consider this a "reinstall"
situation. To reinstall, you need to select the third (bottom) option.
Select the BOTTOM item to indicate that you have existing backup data and
you are going to want to continue using that existing backup data. Press Next.
- Now, continuing on in our reinstallation example, you need to reinstall
the Backup Server first, so you need to select the first option as seen
below.
Select to Reinstall the Backup Server and press Next.
- The setup wizard will now scan your computer to look for the existing
backup storage location. This scan will only look on local drives and
external drives such as USB drives. Please note that if you used
multiple storage devices as your primary storage in the past, you need to
have all of the storage devices powered on and accessible in order to
successfully reinstall Backup for Workgroups.
If your existing backup data is spanned across multiple drives, then press
the Add Path to include the additional drives that your data is spanned
across.
If the path listed is not the folder where your existing backup data resides
or your backup data is on a network share or NAS unit, then press the Modify
Path button.
If your backup data is on a NAS or network share then press the Network
Share Access Info button.
You use this dialog to establish access to/with the NAS unit/shared network
folder. In order for Backup for Workgroups to access your existing backup data
on
the NAS unit,
you will need to provide two basic groups of information. The first is a
local Windows account and the second is an account at the NAS unit.
In the top portion of this screen, in the section marked Step 1, enter the
name and password of a Windows account that exists on this Windows Server or is
within the domain this server is a member of. If this is a standalone
server, then leave the Domain Name portion blank. If this Windows Server
is a member of a domain, then enter the domain name in the Domain Name section.
Backup for Workgroups runs as a service under the Windows Local SYSTEM
account. This account is built-in to Windows for the purpose of allowing
Services to access the files on the local
Windows Server. But, the Local SYSTEM account is restricted and CANNOT directly access network shares. As
a result, you need to provide a Windows account that is local to this
computer or a Windows account that is a member of the domain that this Server
is a member of. The account you provide is used by Backup for Workgroups
to grant it the right to access shares outside of the server. You can
think of the top half of this dialog as the process of being "granted the right
to look outside of the Windows Server." The two most common Windows accounts to use are the
Administrator account and the account that you are logged into at the Windows
Server (if different than the administrator).
In the section labeled Step 2, you specify how to access the network
share at the NAS unit. First, enter the path to the network share in UNC format. UNC format starts
with "\\" then the name of the NAS unit followed by a "\" and the share name.
You can also enter a folder to use under the share name. We recommend
using a folder under the share name so that if anyone looks at the network
share, they will read the folder name and the name indicates the type of data
stored there.
In our example out NAS unit is named "ReadyNAS" it has a share named "BFWData"
and we intend to store the backup data in a folder named "BFW Backup Data".
This is entered as "\\ReadyNAS\BFWData\BFW Backup Data". Again the goal of using the folder named "BFW Backup
Data" is that if someone would look at the share "\\ReadyNAS\BFWData"
they would see the folder that tells them the contents are BFW backup data.
Now you are ready to enter the name of an account at the NAS unit that has
FULL ACCESS to
this network share. If the NAS is configured to use a share that is
accessible by everyone, the account name may not matter. If you had
created an account name then enter that name and its password.
NOTE: Some NAS units can join domains, so you may need to enter the
account name in the form "DomainName\AccountName". Some NAS units that are
standalone and not members of a domain require you to enter the NAS host name as
a domain name. For example "ReadyNAS\UserName". You may have
to experiment since there is no consistent naming convention between NAS manufactures.
Press the Verify button. When you press the Verify button,
Backup for Workgroups will use the settings that you have provided to access the
network share. This proves your settings will allow Backup for Workgroups
full control over the files at the network share. If you receive any errors, correct the items on this dialog until you get a
successful verification. When you have verified your connection, press OK.
Once you have specified the path to the existing backup data, press Next to
continue.
- The Setup wizard will read the existing client account list and display
the list, which is accessible when you press the down arrow button.
Select the name of the Backup Client account that you had been using to
backup this computer and press Next.
- The setup will now synchronize your account. This process creates
a local cache of key data on your local drive to accelerate the backup
process. When the synchronization process completes the setup will
advance to the firewall test screen.
- The last step is to make sure that your Backup Clients can communicate
with the Backup Server. Firewalls can block this communication, so at
this screen, you can verify that your firewall settings allow for
communication over Port 2125.
Press the Test button and verify that port 2125 if open. Once this is
complete, press Finish.
- When the installation process completes, the BFW Admin panel appears as
seen in our example below.
You have completed the reinstallation of your Backup for Workgroups Backup Server /
Client.
IF YOUR REINSTALLATION INTENTION IS TO PERFORM A DISASTER RECOVERY OR RESTORE
DATA - YOU MAY NEED TO STOP/DISABLE SOME OF YOUR BACKUP SETS TO PREVENT
SCHEDULED BACKUPS FROM RUNNING UNTIL YOU ARE READY TO RETURN TO NORMAL BACKUPS.
For example, if you do not have the time to perform your restore, but you
plan to continue this process at some time in the future, you DO NOT want a
scheduled backup to run. So, take a look at the backup sets and use the
Tools>Manage Backup Sets wizard to change each backup set from AUTOMATIC to
MANUAL. This prevents scheduled backups from running on this computer.
Depending upon your unique disaster recovery case, you MAY NEED to ask other
users that may administer this computer or OTHER computers to temporarily
disable their scheduled backup sets until everyone has had a chance to perform
the needed data restorations. Once the restorations have had a chance to
run and complete, then you are ready to re-enable the automatic, scheduled
backup runs.
How do I reinstall a Backup Client
When you replace a computer or reinstall Windows on a computer that had been
backed up using Backup for Workgroups, you will need to reinstall the
Backup for Workgroups Client. This is common if the computer that you had
been backing up experiences a drive failure or if it is replaced.
The first step is to repair/replace any failed hardware on the computer that was
being backed up and if needed reinstall Windows. At this point you should
have an operational computer on which you plan to reinstall the Backup Client.
The next item is to make sure your Backup for Workgroups Backup Server is
running normally on another computer. If you do not have your Backup
Server already running and need to install the Backup Server and Client on this
computer, then follow these steps to
reinstall the Backup Server.
Assuming your Backup Server is running normally, follow the steps below to
reinstall your Backup Client:
- Download and run the setup program.
Click here to download the Backup for Workgroups Setup.
- The Setup program will start with the license agreement screen.
Press the button to agree to the License Agreement and install Backup for
Workgroups.
- Because you have existing backup data that you would like to continue
using, you need to select the third, or last option. We consider this
a "reinstallation" situation.
Select the BOTTOM item to indicate that you want to access your existing
account at the Backup for Workgroups Backup Server. Press Next.
- Again, the Setup program knows you are reinstalling, so at the Reinstall
Client or Server screen, select the option to reinstall the Backup Client.
Choose the lower option to reinstall just the Backup Client. Press
Next.
- The setup will ask for the name of the computer that is running the
Backup Server.
Enter the name of the computer at your location that is running the
Backup for Workgroups Backup Server softer. This should be the
computer name or its IP address. Then verify access from this computer
to the Backup Server by pressing the Test Server Access button. If
the results indicate and error, verify the computer name you have entered
for the Backup Server computer. Once the test is successful press Next.
- The setup will now present a list of existing backup client accounts.
Select the name of the account that you have already setup for this
computer from the drop down list. Enter the password for that account.
Remember the account name and passwords are within Backup for Workgroups and
do not have to match any Windows account you may have. Backup for
Workgroups maintains its account list completely independently from Windows.
After selecting your account and entering its password, press the Verify
Name and Password button. If this verify indicates an error, change
the password until you get a successful result. Then press Next to
continue.
- The setup will now synchronize your account. This process creates
a local cache of key data on your local drive to accelerate the backup
process. When the synchronization process completes the setup will
advance to the main Backup for Workgroups admin.
You have completed the setup of your Backup for Workgroups Backup Client.
*** WARNING *** IF YOUR REINSTALLATION INTENTION IS TO PERFORM A DISASTER
RECOVERY OR RESTORE DATA - YOU MAY NEED TO STOP/DISABLE SOME OF YOUR BACKUP SETS
TO PREVENT SCHEDULED BACKUPS FROM RUNNING UNTIL YOU ARE READY TO RETURN TO
NORMAL BACKUPS.
For example, if you do not have the time to perform your restore, but you
plan to continue this process at some time in the future, you DO NOT want a
scheduled backup to run. So, take a look at the backup sets and use the
Tools>Manage Backup Sets wizard to change each backup set from AUTOMATIC to
MANUAL. This prevents scheduled backups from running on this computer.
Depending upon your unique disaster recovery case, you MAY NEED to ask other
users that may administer this computer to temporarily disable their scheduled
backup sets until everyone has had a chance to perform the needed data
restorations. Once the restorations have had a chance to run and complete,
then you are ready to re-enable the automatic, scheduled backup runs.
My BFW Backup Server and the BFW
Primary Storage are both inaccessible/stolen/damaged/no longer available.
But, I do have a BFW Mirror. How do I install the BFW Server on a new
computer and use the BFW Mirror drive as the Primary Storage?
If for some reason you have lost both the Backup Server and the primary
backup storage drive(S) but you do have your mirror drive, you can use the mirror
as the primary storage. Since the mirror drive is a complete duplicate of
the primary storage, it can be used in place of the primary storage drive.
If you need to reinstall the Backup Server and you have the
mirror drive, just follow the same steps for installing the Backup Server and
use the mirror drive as through it was the original existing primary backup
drive. Again since the mirror is a copy, the results will be the same.
To reinstall the Backup Server and use the mirror as the primary drive follow
these steps:
- Select a computer that you want to use as the Backup Server.
If your intention is to perform a disaster recovery of the Backup Server,
then the computer you select needs to be running the same version of
Windows, including the same Service Pack level, as the the original Backup
Server. It also needs the same drive configuration as the original
computer, for example, if the original computer had a C and a D drive that
you were backing up, then the replacement computer also needs a C and D
drive to receive the restored data.
If you do not need to restore data, but plan on using new equipment that
does not need to receive restored data, you can use the mirror drive in
place of the old primary storage. In this case, you can use any
Windows computer running Windows XP or 2003, or higher.
- Connect the mirror drive to the computer that you have selected as the
Backup Server such that the contents of the drive can be accessed normally
by Windows. If you had been using more than one drive for the mirror then
attach all of the drives so that all of the mirror drives can be accessed
normally by Windows.
- Follow the same steps for installing the Backup Server and when the
setup scans for your past backup storage drive, just select the mirror
drive(s) and folder(s) as the primary drives.
- Click here for the steps to install
the Backup Server.
I have Backup for Workgroups installed,
but I do not see a Backup or Restore button?
When you have Backup for Workgroups installed but you do not see the Backup
and Restore buttons on the left hand side of the screen, the implication is that
Backup for Workgroups is running as a Backup Server only, as seen below.
Run the Backup for Workgroups admin and if you see 4 buttons on the left hand
side of the screen (Status, Clients, Storage, Message Log), then you have the
Backup Server running. In this case all you need to do is to activate the
Backup Client.
Click here to read how to install the Backup
Client on a Backup Server.
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