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Satisfied Customer CommentsRead below to find out what others think about using Backup for Workgroups as their backup and disaster recovery solution! Product Testimonials"This week Backup for Workgroups saved My Customer from a major problem.
One of the staff members there decided on their own to upgrade their main
database software and completely blew it up. I used the roll back feature to
return the application and 39 databases to Sunday Night's backup and it came
back up perfectly! "After I sent my support request I realized I was hitting the 25-file limit,
so I did as you suggested... It worked flawlessly. Backup for Workgroups
is a great program!! "I just decided I had to pass along my compliments on Backup for Workgroups.
We have 100+ user and 9 servers in an Active Directory network with Exchange,
SQL Server and SharePoint. We run 2 backup servers that just about split the
duties in half. In response to network growth, we just completed a backup
storage upgrade on one of our backup servers to 1.5 TERABYTES! "I have installed the software (Backup for Workgroups) on our servers, and
for the most part, it works great. I am amazed at how easy it is to use. I am
also very impressed with the straight-forward nature of the documentation. A job
well done." "The software (Backup for Workgroups) is fantastic by the way. Simple to setup, simple to operate.
And it works :o)" "I want to tell you that I am extremely impressed with your product (Backup
for Workgroups). I have been looking for an easy and workable backup solution
for my customers for a long time. I don’t like tape and while off-site backup
can be ok, backing up large amounts of data is painful to say the least. I have
been using Mxxx... and the transfer of large amounts of data has become an
issue. It fails more time than it succeeded. I think I may have found the
best of both worlds with your product..." "Following our download and evaluation of Backup for Workgroups... I am very
impressed with the backup speed and features, and the central data repository
sits well in our network architecture... I trialed a range of other products
before deciding on Backup For Workgroups (including Axxxxxx, Vxxxxxx Nxxxxxxxx),
but none came close in terms of price and performance. In a marketplace where
bloatware seems to be the norm, it is great to find a product that does what it
says and doesn’t require its own hard-drive to install to. An excellent
product!" "First I must say - WOW! Very cool product. I read about your product in the Helm support forums. I gave it a try a few
days ago and am very impressed." "Backup for Workgroups has simplified my life!!" "Just wanted to send a non-support, non-complaint email and let you know that 3.0 is a great improvement, my mirrors
sync up in under 2 hours, which used to take 20+ hours. I also wanted to get a quote from you guys to get the full version
so that we can support your efforts in the future, and get some cool options along the way. Thanks and keep up the good
work!" "Just want to say I love BFW ... saved my bacon about 4 times already, and I have only had it installed for a month!
I shudder when I think what it would have been like finding tapes, and wrestling with BxxxxxExxx! uuugggh." "I love the program (Backup for Workgroups), it's saving me a big headache. I am just waiting to get my money back for
the BxxxxxExxx program I hated and my reseller to handle the purchase for me. Thanks for making a great product!" "Currently have 8 test clients + 1 SQL server backing up to the backup server... Everything has functioned as advertised." "I’m going to put in a recommendation to a vendor that they add Backup for Workgroups to their compatibility list.
So far, it has been a good solution for us." It has already proven itself several times with the ease of restoring several older revisions of a few files that got messed
up. So much better than messing with tape! The user came to me in a panic because a file had been changed by someone else --
days ago -- and I was able to restore the last good version with minutes. BFW makes me look the part of the hero... ;-)" "I'm impressed with Backup for Workgroups. It simply works. I've had a lot of bad experiences with tape
drives and this almost seems like cheating - it's too easy. I've installed it at 3 clients and it seems to be working
great. After trying to install 100MB patches for (another product) I was ready for a change..." "We have been very pleased with your software!" "I am an IT consultant and use your product (Backup for Workgroups) exclusively with my clients on Small Biz Server.
We all love it." "I want to let you know that I am very satisfied with the product (Backup for Workgroups); it is so easy to do backups
and restore individual files. Your tech support department was also very helpful when I called them last week with a question.
Just call me a happy customer ... " "I am so thrilled with the (Backup for Workgroups) software compared to what I was doing with tapes and the pricing is
excellent. I crunched the numbers and will be sending out a Purchase Order in the next day or two..." "I’ve just been using Window Server Backup in the mean time and it’s causing nothing but headaches - so I’m eager to get
Lockstep's Backup for Workgroups installed!" "I love your software. I will be buying it before my 30 days is up." "Thanks for the product. Rarely would I ever reply to a supplier with some positive feedback since it is usually
negative or at best neutral, however Backup for Workgroups works great. The things that impressed me were: "I can't tell you how pleased I am with your product. Truly, if you compare the time, energy and grief I went
through using a tape backup with (brand V) and having to figure out on which tape was the generation of the item I wanted to
restore vs. being able to just open the program and navigate to it and pick...well, I feel like you all have saved me literally
days of time each month! Plus, your personal support was so much quicker and easier to deal with!
And it worked!!!" "I'm writing for one simple reason: to compliment you and your team on a great product, Backup for Workgroups. It's not
just a terrific backup product... it's a terrific example of what good software is: simple, straightforward, competent, and
predictable. Great backup software has to do two things: be incredibly easy and unobtrusive when backing up, and do a
great job if called upon to restore. You get an 'A' on both." "I look forward to working with you. You have an awesome product (Backup for Workgroups)." "What a great piece of software (Backup for Workgroups)! Going to start selling it to my clients!" "Great product (Backup for Workgroups). After only a day, I believe we’ll be purchasing this software for our 2
servers, and possibly a few workstation clients as well." "I want to say how excited I am about your product - I don't have to worry about the workstations that were turned
off/unavailable during the full-backup day. With your product, a station can be offline for a week and BFW still retains all the
backup and simply continues when the station joins again..." "I set this (Backup for Workgroups) up over the weekend, and will have to say, it sure simplified my backups.
Great Program!" "This product (Backup for Workgroups) is fabulous!" "We’ve used your software (Backup for Workgroups) for over 1 year now it has been completely stable and got us out of a
few pickles very very quickly. I’d be happy to provide you with a reference." "Thank you for an awesome product (Backup for Workgroups). "Love your product (Backup for Workgroups). It's working out great for us." "I have been a very satisfied user of B4W for some time now. It has worked flawlessly." "(Everyone at Lockstep) has been so friendly and so nice. Your product (Backup for Workgroups) solved a problem and
helped my company grow." "Backup for Workgroups is an incredible value, exceeding all out expectations for functionality and ease of use.
We struggled with DDS tapes and drive for months; setting up auto-changers, labeling tapes, storing them, hoping they would work
when we needed to recover a file. Once we tried Backup for Workgroups, there was no going back. Our IT department
couldn't believe that something so simple to use and aggressively priced as BFW could outperform our major-market tape and backup
solution." "This (Backup for Workgroups) has definitely turned out to be the best software and software support I've seen in a long
time. It's great to have a company that really cares about their clients." "I like how easy the program is to use and the speed at which it takes to perform a backup." "We had a tape drive failure. The cost of Backup for Workgroups was less expensive then the hardware replacement
cost and fixed my software problems in one fell swoop . Unreliable tape backups make BFW the only reliable, reasonable
choice." "Thanks... I'll say it again, 'great product'
J" "I have installed Backup For Workgroups on three peer to peer computers in my office. The product works great!" "You configure it and it just works! Easiest software I have ever used." "I am confident that the next time I have a computer failure, I have a product that will be there for me." "I am really impressed with this product." "We struggled with at least seven major backup programs over the course of three years and have had complete success with
only one – Backup for Workgroups. And the price is a wonderful surprise for what this software does." "Very impressed with the way the software works... the scheduled backup now takes less than 1 hour overnight - a
process which used to take all night using tapes! Tape drives and tapes were lasting only around 1 year, so it's win-win for me
with Backup for Workgroups." "Great software!" "I think it's a very nice product overall... I will probably end up purchasing this for myself as well as recommending
it to my customer." (And he did!) "Current user of BFW and I love it!" Support Testimonials"(We have) always have prompt and outstanding support from you guys. I
will always recommend your product (Backup for Workgroups)." "Thank you! Your company has always had the best customer service of
any company I have ever dealt with." "Thank you for your prompt response and clear reply. Always a pleasure
dealing with you and your company." "Thank you for your reply - truly the most helpful answer I have ever received from a software Vendor!" "I just want to let you know how happy I am as a customer… everyone has done an excellent job, and I will recommend
your product (Backup for Workgroups) and your company to everyone. It’s hard to find a company that you can actually pick
up the phone and call and on top of that to hear the nice personalities on the other side of the phone just blows me away." "Tech support has been outstanding in both product knowledge and response times. I am looking forward to working with
Lockstep to solve some of the backup issues my small business customers have." "Thanks – we love your products and service. Only wish the rest could be as good…" "I would also like to add it has been a pleasure working with you to resolve these application issues. You and your
company have proven to me that you are a good partner to have and I look forward to selling your product to my clients." "We’ve been very impressed ... with your entire company’s sales/support structure – it’s refreshing to actually get a
live person on the phone who has a personality! We looked at a number of packages that were extremely expensive and
unnecessarily complicated for our needs. However, one of your sales people they gave us the idea of swapping out external
drives on a regular basis, which met our needs perfectly. Thanks for a great product, and keep up the good work!" "Just a quick email to say thank you very much for sorting this out for us so quickly on Friday. It makes a
refreshing change to deal with a company that is so efficient, with staff that are friendly and helpful. Maybe if other
companies took a leaf out of your book then I wouldn't end up being so stressed at the end of the day! Thanks again." "Hi Karl, Thanks again for the fantastic service and support." "Thanks again. It's good to get good customer service and tech support."
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